If you're an existing Option 4 customer, we recommend you sign up to Option 3. The Option 3 package is £5 less per month based on your existing price, and includes all the features you are used to.
8Mb speed is subject to various factors including local availability, distance from exchange and line test. (If your line won't support up to 8Mb, we'll offer the best speed available on your line). Conditions apply. New 12 month contract applies.
BT Total Broadband Option 3 offers unlimited usage at no extra cost. Please note a Fair Usage Policy applies which means very heavy users will find their speeds restricted, at peak times only, in order to safeguard the online experience for the vast majority of customers.
BT Total Broadband residential customers only. Opt-in required. Monthly access minute allowance per connection: Option 1 250, Option
2 350, Option 3 unlimited (500 in Openzone Hotspots). Unused monthly minutes cannot be carried forward.
Access available within range of BT FON Wi-Fi Community members' BT Home Hubs (coverage dependent on number in active use), BT
Openzone Hotspots or FON access points. Wireless enabled equipment required. Conditions apply see for details. 250 minutes a month for 12 months for use in hotspots/wireless cities. One-off voucher for 3,000 minutes will be provided. Wireless
enabled equipment required. Conditions apply see www.bt.com/btfon for details.
Means numbers beginning 01, 02 and 03 excluding Channel Islands. Other exclusions apply. Pence per minute charging applies after one hour. Redial before one hour to avoid call charges. Opt-in required. Quality of reception may not match landline. Access to emergency services is provided but calls including emergency calls to 999 or 112 made via BT Broadband Talk may not work in the event of power or broadband connection failure. These failures may be caused by reasons outside our control. Location information provided to the emergency services is limited to the address of the associated telephone line where applicable. Broadband Talk does not currently support number portability, text relay or Directory Enquiries for disabled customers. Abuse policy applies. Touchtone telephone required.
Access is provided by the BT Home Hub, which is optional and free of charge if ordered at time of renewal of upgrade to all option 2 and 3 customers. Wireless range up to 50 metres indoors and 250 metres outdoors in ideal conditions. Wireless enabled equipment required.
BT Hub Phone is available at no extra cost when upgrading to BT Total Broadband Option 3. Optin to BT Broadband Talk required. Minimum contract period is 18 months. Terms and conditions apply. Please allow 28 days for delivery.
BT Digital Vault with 5GB storage included with BT Total Broadband. Auto Backup facility inclusive with Option 3. Opt in required. Service will continue providing it is used at least every 90 days. Conditions apply. Auto Backup currently not Mac compatible.