Compare us to competitors


The comparison table below lets you easily compare the main UK broadband providers.

We've rated everyone (including ourselves) on the features provided in each area.


Click on the categories on the left of the table to directly compare all the features.



 
BT Total Broadband
Option 3
Change
Orange Home Starter
Change
Virgin Media Size: XL (20Mb)
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Product Detail
   
Download Speed (up to) 8Mb 2Mb 10Mb
Introductory or offer price 22.99 (for 3 mths)
18.99 (for 6 mths)
n/a1 23.50
Length of introductory or offer price 3 mths
(12 mth min term)
6 mths
(18 mth min term)
n/a 12 mths
Standard price per month 24.99 122 37.00
Subscription cost in year 1 with 12 mth contract 293.88 n/a 282.00
Subscription cost in year 1 with 18 mth contract 443.82 216.00 n/a
Are their best offers available to all new customers?
Minimum contract term 12 mths 18 mths 12 mths
Alternative minimum contract term 18 mths n/a n/a
Monthly usage allowance Unlimited 6GB Unlimited3
Support
24/7 Phone support
Rate Phone support is charged at 08454 50p per minute5 25p per minute6
Security Features
Ad Blocker (popup/adware) Optional
Anti-Phishing Optional
Anti-Spam (Email) Optional
Anti-Spyware
Anti-Virus (Email) Optional
Email Address Guard Optional
Parental Controls
Parental Guardian
Anti-Virus (PC) Optional
Firewall Protection (PC)
File Backup Service 7
Privacy Manager/Identity protection Optional
Additional
BT Vision enabled
Includes free wireless modem
Calls over Internet offered Optional
Includes phone to make calls over the internet
Inclusive Internet calls offered within Broadband service 8
Free access to BT FON Global WiFi network 9
Customise your home page
BT Fusion enabled

The information in this table was last updated 10/01/2008.


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  1. 30 day money back guarantee
  2. Price is for Direct Debit - otherwise a 1pm charge will apply
  3. Fair Usage Policy applies
  4. Calls charged up to 2 pence per minute on the residential BT network (plus 6p set up fee). Mobile and other network costs may vary.
  5. The maximum duration of the call will be 60 minutes.
  6. A 10p call connection fee also applies.
  7. 5GB FREE secure online storage with BT Digital Vault, which includes Auto Backup.
  8. Means 01 and 02 numbers, excluding Channel Islands. Other exclusions apply. Pence per minute charging applies after one hour. Redial before one hour to avoid call charges. Opt-in required. Quality of reception may not match landline. Service restrictions apply e.g. 999 calls. Limited emergency location information stored. Service will fail if there is a power failure. Abuse policy applies. Touchtone telephone required.
  9. Allows free wireless broadband access at over 190,000 hotspots around the world.